Shipping Policy


How to order

You can order directly from our online store or contact us via :

- facebook
https://www.facebook.com/trumindzrecords/

- instagram
https://www.instagram.com/trumindzrecords

- email
 [email protected]

Payment options

You can pay us by paypal:  [email protected]

For Polish customers there is a possibility of payment in Polish currency. Please contact us in this case.

Product availability 

If a product is no longer in stock, the buyer will receive an email notification about the refund.

Invoicing

Customers who wish to receive an invoice please contact us in this case.

Pre-orders

Pre-orders are available in our store, but won't be shipped before the official release date.

Shipping

- price of shipping is given while placing an order 
- we ship everywhere in the world where Polish Post can, so in this case we won't be able to ship to Russia and Sudan
- all the parcels are shipped as registered ones, but it doesn't mean they can be tracked in the regional postal tracking systems
- if the parcel can't be delivered because of the customer's fault, the next shipping will be paid extra

Discounts

For multiply orders we offer special discounts :

- order 5+ pieces and save $2 per piece
- order 10+ pieces and save $3 per piece

Data security

To ensure the security of your personal data and payment information during transmission, we use state of the art SSL encryption procedures. Personal data includes, your name, your address or email address as well as other data you communicate to us when registering or creating a customer account. Only submit your confidential information if SSL encryption is activated and the lock appears before the name of the website.

Cookies

Cookies are text files, which are stored on your computer and which enable analysing your use of the website. For example, information regarding the operating system, the browser, your IP address, the website you previously accessed (referrer URL) as well as the date and time of your visit to trumindz.com. Cookies enable determining which websites are preferably accessed. Consequently, we can better adjust the content of our pages to the visitors of our website and optimize our offers. Furthermore, this information serves automatically recognizing you during your next visit to trumindz.com and making navigation easier for you. For example, cookies allow the user to remain logged in permanently, so the repeated entry of the login data is not necessary. Cookies cannot be used to start programs or transmit viruses to a computer. You can also use our website without cookies. If you do not want your computer to be recognized, you can prevent cookies from being stored on your hard drive by choosing “do not accept any cookies” in your browser settings. Please refer to the instructions from your browser manufacturer, to see how this is exactly done. If you do not accept any cookies, this can lead to functional restrictions in our offers. You can delete cookies, which were already placed on your computer, at any time. Alternatively, you can set your browser to block cookies from our domain. However, we would like to point out that you may then not be able to use the full range of the functions.